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Member Services Coordinator
Business analyst at align5 who analyzes member feedback and builds data-informed retention and forecasting insights.
United StatesMember Services Coordinator at Align5
Collects and analyzes member feedback data to inform customer retention strategies. Supports sales efforts by identifying usage trends and contributing to pipeline forecasting.
ExcelCRMData AnalysisCustomer ServiceSales Support
Collected, managed, and analyzed student internship data using Qualtrics, Excel, Power BI, and ArcGIS to identify trends. Collaborated with a research team to develop an Internship Opportunity Map and provided peer support to students.
QualtricsExcelPower BIArcGISData AnalysisResearchEvent PlanningPeer Support
Assisted in planning, organizing, and hosting community events. Managed event budgets and improved cost-efficiency by negotiating vendor contracts.
Event PlanningBudget Managementvendor negotiationOrganization
Pursued a Bachelor of Science in Economics and Finance with minors in Digital Marketing, Business Analytics, and Theater. Achieved a GPA of 3.6.
Profile sourced from Himalayas.