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MIRABEL AKAKPORO
Looking for a jobMDA Agent
Data entry and administrative support professional who verified agency onboarding records at Soft Alliance and maintained organized CRM pipelines.
NigeriaMDA Agent at Soft Alliance
About
At Soft Alliance, I registered and onboarded government agencies onto a software platform, checked their documentation, and documented onboarding progress. I also supported users with setup and account issues.
In administrative and operations roles, I maintained confidential records, organized reports, and kept client and service information up to date. As a remote assistant, I updated lead pipelines in GoHighLevel and HubSpot and managed calendars, inboxes, and follow-ups.
Experience
MDA Agent
Registered and onboarded government agencies onto a software platform, guiding users through setup and account activation. Checked registration and onboarding documentation to ensure accuracy and supported users with technical issues.
Data EntryDocument VerificationOnboardingCustomer SupportSoftware PlatformsDocumentation
Customer Service & Client Support Representative
Collected and verified client information to support accurate documentation. Maintained organized client records for follow-up and reporting, and supported administrative processes with clear communication.
Data VerificationClient RecordsDocumentationAdministrative SupportCommunication Skills
Administrative Officer
Managed records, documentation, and information flow in a hospital administrative environment. Compiled and organized reports while maintaining accuracy and confidentiality when handling sensitive information.
Education
Bowen University
Graduated with a B.Sc. in Anatomy in November 2023.
Graduated with a B.Sc. in Anatomy in November 2023.