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Mitchelle Joseph
Looking for a jobScheduling Coordinator II
Scheduling Coordinator II at Mount Sinai, coordinating patient care planning and routing care questions between patients, physicians, and specialists.
United StatesScheduling Coordinator II at Mount Sinai
Experience
Scheduling Coordinator II
Coordinate patient care planning including scheduling, medication refill requests, referrals, and insurance pre-authorizations. Serve as liaison between physicians, specialists, and patients, and train incoming staff.
EpicSchedulingInsurance VerificationPatient Care CoordinationCustomer ServiceTrainingMentorship
Admin
Provided administrative support for a City of New York COVID/Mobile Health relief contract, coordinating across multiple city agencies. Scheduled appointments and processed up to 200 specimens daily.
Administrative SupportCoordinationData EntrySchedulingCompliance
COVID Testing Tech
Performed COVID-19 testing at schools across NYC, coordinating with school officials and managing patient data, appointments, and results.
COVID TestingPatient Data ManagementCoordinationCustomer Service
Mail Processing Clerk
Provided customer service for non-financial transactions and processed mail requiring special services.
Mail ProcessingCustomer Service
Call Center Rep
Managed customer inquiries and disputes, providing guidance on automated information systems and resolving service requests.
Customer ServiceDispute ResolutionCall Center
Customer Service Rep
Resolved customer disputes, processed transactions, and scheduled MinuteClinic appointments with insurance verification support. Managed large sums of money and provided product guidance.
Customer ServiceDispute ResolutionTransactionInsurance VerificationCash Handling
Secretary Assistant
Managed patron records and provided administrative support including filing and record keeping.
Record keepingFilingAdministrative Support
Education
New York City College of Technology (CUNY)
Currently pursuing a B.S. in Data Analytics with a minor in Environmental Studies, expected completion in 2027.
Currently pursuing a B.S. in Data Analytics with a minor in Environmental Studies, expected completion in 2027.