Moeen Afzal

Experience

1. Assistant Manager Operations

   Supervise and mentor multiple billing teams to meet operational targets and quality benchmarks. Monitor RCM metrics, analyze denial trends, and implement corrective workflows to improve first-pass acceptance.

   RCMMedical BillingDenial ManagementA R Follow UpTeam SupervisionQuality AuditsHIPAA complianceData AnalysisMicrosoft Office

2. Team Lead Operations

   Led a team of billing specialists handling claim submission, payment posting, denial follow-up, and A/R recovery. Managed the complete RCM cycle with command of 15+ billing software platforms.

   Medical BillingRCMClaim SubmissionPayment PostingDenial ManagementAR RecoveryTeam LeadershipHIPAA complianceMedical Record Analysis

3. Team Lead Operations

   Supervised claim entry and payment posting teams, ensuring timely and accurate processing against daily targets. Communicated with medical professionals to clarify documentation and resolve billing queries.

   Medical BillingClaim EntryPayment PostingTeam SupervisionData AnalysisMicrosoft OfficeCommunication Skills

4. Account Manager Operations

   Performed claim entry and payment posting with a focus on accuracy and turnaround time. Worked aged accounts receivable, following up with payers to recover outstanding balances.

   Medical BillingClaim EntryPayment PostingA R Follow UpAccount ManagementCommunication Skills