mohammad hachem

I lead Next Generation Technologies at GlobalCom Holding, evaluating and introducing cloud, platform engineering, automation, secure access, observability, and high-availability capabilities for digital and operational transformation. Previously, I managed GlobalCom’s Systems Department, architecting physical, virtual, and cloud-enabled infrastructure for internal and mission-critical customer-facing services. I led initiatives across VMware, Nutanix, Kubernetes, Ceph, MinIO, Kafka, Elastic Stack, and Zabbix to improve service performance, automation, and SLA visibility. My work combines private and hybrid cloud modernization with secure multi-tenancy, distributed platforms, and infrastructure security. I’ve designed and operated Elasticsearch clusters, Kafka streaming, S3-compatible storage, centralized IAM and SSO, OpenZiti software-defined perimeter controls, internal PKI, and automated certificate management. Across telecom and ISP operations, I’ve progressed through network engineering, security engineering, systems leadership, and technology strategy. I translate complex infrastructure and security challenges into scalable capabilities that strengthen business continuity, reduce operational risk, and accelerate service delivery.