Moni Budczinski

Business Travel & Spend Consultant

Consulted DACH-based companies on SaaS travel and spend management solutions. Managed client relationships, conducted product demos, and supported business development activities.

Inside SalesAccount ManagementB2B SaaS ConsultingCustomer Relationship ManagementPipeline ManagementLead GenerationCustomer RetentionUpsellingBusiness DevelopmentSalesforceLinkedIn Sales NavigatorClient CommunicationTeleconsultationsSolution SalesCross Functional CollaborationMicrosoft Office

Google Ads Account Manager

Teleperformance

Optimized and managed Google Ads campaigns for a portfolio of over 250 clients, generating over 500k in revenue. Developed individual long-term strategies and mentored new hires.

Google AdsCampaign ManagementUpsellingCold CallingPerformance MaxConversion TrackingOnboardingMentorshipClient Portfolio Management

Customer Service Advisor

Handled customer support via phone and email with focus on retention and satisfaction. Promoted services during welcome and retention calls to boost engagement.

Customer ServiceRetentionUpsellingCross SellingCommunication Skills

Insurance and Finance Manager

DEVK Versicherung

Advised customers on insurance and finance products, managing commercial and advisory tasks. Inquired about customer needs and adapted solutions individually.

Customer AdvisoryCommercial ManagementNeeds AnalysisDecision making