Mostafa Mahmoud

Sr. Business Analyst

Own product features end to end across the Customer App, Service Provider Portal and Admin Panel of a platform serving 850,000+ registered customers and 500+ orders a day. Drove demand across key KPIs, cutting order cancellations from 8% to 4% and growing external orders to 4% of total orders.

Product RoadmappingPrioritizationMarket ResearchCompetitive AnalysisPRDsUser StoriesAcceptance CriteriaUATA B TestingClaude CodeClaude DesignVibecoding

Business Analyst

Delivered 5+ modules of the HR web and mobile application, overseeing development and writing user stories and functional specifications. Managed stakeholder communications and followed up on project progress to ensure timely delivery.

User StoriesFunctional SpecificationsDocumentationStakeholder ManagementProject Management

Product Owner / Business Analyst

Translated business goals into a product vision and roadmap, gathering stakeholder requirements and prioritizing the backlog by business value. Took the product from MVP definition to a live launch and coordinated with UX/UI, development, marketing, and sales teams.

Product VisionRoadmappingBacklog ManagementUser StoriesAcceptance CriteriaAgileScrumSprint PlanningGroomingRetrospectivesStakeholder Management

Product Owner / System Analyst

Delivered 15+ features across the call center and admin dashboards, owning a growing product backlog. Created SRS and BRD documentation with diagrams, wrote use cases and user stories, and coordinated release cycles with UI/UX teams.

SRSBRDUse CasesUser StoriesBacklog ManagementSprint PlanningRelease CoordinationUI UX Collaboration

Business Analyst

Gathered and documented requirements for web and mobile app projects and business processes. Developed user stories, prototypes, and functional specifications, and liaised between clients, vendors, and development teams.

Requirements GatheringDocumentationUser StoriesPrototypingFunctional SpecificationsStakeholder Management

Software & Marketing Consultant

Provided software solutions and marketing strategies for businesses.