Muhamed Elezaj

About

Experience

1. IT-Specialist Electronic Channels

   Configured Cisco phones for bank employees and created better apps for bank products such as E-corner.

   CiscoATM ConfigurationCore Banking SystemsE Banking

2. Electronic Channels Support Officer

   Supported ATMs to provide better function for clients, supported employees on TCR for safe work with cash drawers, and supported clients on E-banking transfers inside and outside the bank.

   ATM SupportTCRsE BankingCustomer Support

3. Senior Help Desk Support

   Supported bank employees on software including T24-Core Bank System, Microsoft Office, and Active Directory.

   T24 Core Banking SystemMicrosoft OfficeActive DirectoryHelp Desk

Education

1. American University in Cairo

   Pursuing a Bachelor's degree in Computer Science with a focus on LAN networks, ongoing since 2017.

   Pursuing a Bachelor's degree in Computer Science with a focus on LAN networks, ongoing since 2017.

2. Cisco Networking Academy

   Completed the Cisco CCNA First Level certification in 2013.

   Completed the Cisco CCNA First Level certification in 2013.