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Muhammad Nadeem
Looking for a jobIT Manager
IT Manager at Jood Hotel Apartments who maintains 99.9% uptime across critical hospitality applications.
United Arab EmiratesIT Manager at Jood Hotel Apartments – Juma Al Majid Group
Experience
IT Manager
Directed end-to-end IT operations and infrastructure in a hospitality environment supporting 200+ users. Led a team of up to 10 IT professionals, maintained 99.9% uptime, and implemented ITSM improvements reducing incident resolution times by 30%.
ITSMActive DirectoryCybersecurityVendor ManagementBudget ManagementSLA ComplianceInfrastructure Management
System Administrator
Administered Windows Server infrastructure, Hyper-V virtualization, Active Directory, and Microsoft 365. Implemented backup and disaster recovery strategies and provided L2/L3 technical support.
Windows ServerHyper VActive DirectoryGroup PolicyDNSDHCPMicrosoft 365Backup and Disaster RecoveryL2 L3 Support
IT Administrator
Managed enterprise-wide IT infrastructure for over 10 years, including Windows Server, Active Directory, and network systems. Led a 20-member IT support team and developed a secure online examination platform.
Windows ServerActive DirectoryGroup PolicyDNSDHCPLMSOnline ExaminationsTeam LeadershipL2 L3 Support
Education
Virtual University of Pakistan
Bachelor of Science in Computer Science from Virtual University of Pakistan, completed from 2008 to 2012.
Bachelor of Science in Computer Science from Virtual University of Pakistan, completed from 2008 to 2012.