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Founder and Manager
I build and manage businesses through finance, operations, customer service, and brand growth.
GhanaFounder and Manager at Natty Sorrel
Established and financed a beverage start-up, overseeing all aspects of operations including accounting, marketing, and supply chain management. Developed unique drink recipes and managed social media channels to grow brand awareness.
AccountingMarketingSupply Chain ManagementSocial Media ManagementCustomer SatisfactionRecipe Development
Prepared and analysed financial reports, managed budgets and payroll, and increased revenue through social media and supplier negotiations. Supervised staff and represented the company at conferences.
Financial AnalysisBudgetingPayroll ManagementSocial Media ManagementNegotiationSupervision
Reduced company cost by 10% through expenditure analysis and cost-cutting measures. Supervised a 6-member customer service team and managed payroll for approximately 90 employees.
Cost ReductionCustomer ServiceTeam SupervisionPayroll ManagementRecord keeping
Increased customer base by upselling and cross-selling bank products via phone. Ensured customer satisfaction through quick response to enquiries and managed branch administration including petty cash.
UpsellingCross SellingCustomer ServiceAdministrationPetty Cash Management
Managed and reported daily company expenditures and collaborated with the accountant to prepare financial statements. Managed grant and sponsorship applications and assisted in program curriculum.
Financial ReportingGrant ManagementSponsorshipCollaboration
Organised and maintained a well-kept selection of books on shelves and with library software (LibrarySoft). Processed new books and assisted students and faculty with printing, photocopying, and locating books.
Library ManagementOrganizationCustomer Assistance
Increased customer base by marketing bank e-business products and guaranteed customer satisfaction by following through with requests. Ensured accurate data by updating customer information on the MTN mobile money portal.
MarketingCustomer ServiceData EntryMobile Money
Sorted and packed fresh produce for export, ensuring quality and hygiene. Managed documents and prepared the organisation for inspection, leading to food safety certification (GlobalGAP).
Food SafetyQuality AssuranceDocument ManagementTraining
Pursuing a Master of Science in Financial Engineering, with expected completion in 2025.
Pursuing a Master of Science in Financial Engineering, with expected completion in 2025.
Completed the Virtual Assistant Program in 2024.
Completed the Virtual Assistant Program in 2024.
Completed the Financial Modeling and Valuation Analyst (FMVA) program in 2022.
Completed the Financial Modeling and Valuation Analyst (FMVA) program in 2022.
Bachelor of Science in Business Administration with an Entrepreneurship Capstone Project and Business Plan. Dean's List Honoree for the 2009-2010 academic year.
Bachelor of Science in Business Administration with an Entrepreneurship Capstone Project and Business Plan. Dean's List Honoree for the 2009-2010 academic year.
Profile sourced from Himalayas.