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Real Estate Operations Associate
Administrative and operations professional supporting real estate teams with organized workflows, client coordination, and database management.
UgandaReal Estate Operations Associate at USA Based
Organized digital files, managed emails and calendars, coordinated appointments and meetings, maintained workflows and databases, and ensured confidentiality between agents and clients.
Digital File ManagementEmail ManagementCalendar ManagementWorkflow ManagementDatabase ManagementTravel CoordinationConfidentiality
Executed high-volume outbound calls to expireds, FSBOs, FRBOs, and circle prospects, utilized rapport-based scripts to convert cold homeowners into motivated prospects, and managed CRM records.
Outbound CallingRapport BuildingLead ConversionCRM ManagementLead TrackingData Analysis
Managed grant making processes, coordinated travel logistics for international volunteers, served as primary point of contact, organized schedules and project activities, and provided reports.
Grant ManagementTravel CoordinationVolunteer coordinationSchedulingRecord keepingReportingCashflow Monitoring
Attended to client grievances, issued documents such as notch letters to staff, and served as the first line of connection between staff and senior management.
Grievance HandlingDocument IssuanceCommunication SkillsInterpersonal Skills
Recorded minutes for biweekly meetings, tutored and mentored students, and supervised children's interactions.
Minute TakingTutoringMentorshipSupervision
Bachelor of Governance and International Relations from Uganda Christian University from 2017 to 2020.
Bachelor of Governance and International Relations from Uganda Christian University from 2017 to 2020.
Attended Taibah International School from 2015 to 2016.
Attended Taibah International School from 2015 to 2016.
Attended Gayaza High School from 2011 to 2014.
Attended Gayaza High School from 2011 to 2014.