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IT / Cybersecurity Support Officer
Cybersecurity and IT support professional securing endpoints, networks, and operational IT in energy infrastructure.
GhanaIT / Cybersecurity Support Officer at Bui Power Authority
Support day-to-day IT operations and security controls across distributed sites, including deploying and troubleshooting endpoint security agents and user devices. Manage onboarding/offboarding, device configuration, access provisioning, and troubleshoot network/firewall connectivity issues to reduce downtime.
Endpoint SecurityIT OperationsUser OnboardingOffboardingConfigurationAccess ProvisioningNetwork TroubleshootingConnectivity IssuesDocumentationAudit Reporting
Coordinate routine maintenance, repairs, and vendor activities to keep facilities operational, safe, and presentable. Liaise with tenants, owners, and service providers to resolve issues.
Facilities MaintenanceVendor coordination
Pursuing a Master of Science in Cybersecurity and Digital Forensics at Kwame Nkrumah University of Science and Technology from 2022 to 2025.
Pursuing a Master of Science in Cybersecurity and Digital Forensics at Kwame Nkrumah University of Science and Technology from 2022 to 2025.
Completed a Bachelor of Science in Computer Science at Kwame Nkrumah University of Science and Technology from 2016 to 2020.
Completed a Bachelor of Science in Computer Science at Kwame Nkrumah University of Science and Technology from 2016 to 2020.
Provide frontline IT support for hardware, software, and network issues. Prepare and deploy user devices with standard software and security baselines, and support network fault resolution to restore connectivity with clear guidance to end users.
Hardware SupportSoftware supportNetwork FaultsSecurity Baselines
Profile sourced from Himalayas.