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Technical Support Engineer
Technical Support Engineer at Tata Consultancy Services supporting enterprise applications for Avis Budget Group.
IndiaTechnical Support Engineer at Tata Consultancy Services
Provided L1/L2 technical and application support for enterprise systems, resolving issues and meeting SLA targets. Managed tickets, performed root cause analysis, and collaborated with cross-functional teams.
L1 L2 Technical SupportApplication SupportIncident ManagementTicket TriageRoot Cause AnalysisSQLServiceNowJiraZendeskSplunkGrafanaCloudwatchITILTroubleshootingDocumentation
Completed Bachelor of Engineering degree from Malnad College of Engineering, Hassan in 2020.
Completed Bachelor of Engineering degree from Malnad College of Engineering, Hassan in 2020.
Completed Pre-University Course from Venkateshwara PU College, Hassan in 2016.
Completed Pre-University Course from Venkateshwara PU College, Hassan in 2016.
Completed SSLC from Aravinda High School, Hassan in 2014.
Completed SSLC from Aravinda High School, Hassan in 2014.
Profile sourced from Himalayas.