Natalija Pesic

Team Leader, Appointment Setting

Led a team of 15–20 cold-calling appointment setters, delivering a 30% close rate on attended appointments. Generated 70–100 booked appointments per week, converting 15% of all bookings into sales.

Team LeadershipSales CoachingCold CallingAppointment SettingKPI TrackingRecruitmentOnboardingTrainingCall Script DevelopmentObjection HandlingClaudeClaude CodeLovableCRMHubSpotSalesforceClosingVICIdial

Project Manager

Own day-to-day operations for a vaping distribution company serving Latin America, from purchasing to customer payments. Coordinate sales, logistics, finance and design to keep orders and campaigns on time and within budget.

Zoho BooksZOHO Inventory ModuleZoho CRMProcure To PayOrder To CashAccounts PayableAccounts ReceivableBank ReconciliationSupplier Managementinventory trackingOrder FulfilmentZapierMakeAI ToolsJiraAsanaNotion

Appointment Setter

Ran outbound cold calls and email outreach to small-business owners. Qualified leads and booked sales appointments for Account Executives.

Cold CallingEmail outreachLead QualificationAppointment SettingCRMPipeline Management

Online English Teacher

Preply

Taught English online to international students.

TeachingEnglishonline tutoring

English Teacher

Taught English to students at a private language school.

TeachingEnglishCurriculum Delivery

Technical Translator

British American Tobacco

Translated operations and maintenance manuals from English to Serbian.

Technical TranslationEnglishSerbianDocumentation