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Nathalia Herrera
Looking for a jobDevOps & CloudOps CoE Lead
I redesign technology workflows to make delivery faster, simpler, and scalable.
ChileDevOps & CloudOps CoE Lead at Banco Itaú Chile
About
I've transformed Cloud, DevOps, QA, and delivery operations at Banco Itaú Chile by turning fragmented practices into measurable, standardized workflows.
As DevOps & CloudOps CoE Lead, I reduced Cloud provisioning from two months to one week by redesigning Jira workflows, removing non-value-added steps, and automating repetitive activities.
I also reduced regression testing from seven days to two hours, increased test automation from 30% to 70%, and enabled self-service GitLab CI/CD deployments that cut QA deployment time from weeks to hours.
I bring 14+ years in IT engineering, requirements gathering, process mapping, architecture documentation, and cross-functional change enablement to help teams adopt clearer, more autonomous ways of working.
Experience
DevOps & CloudOps CoE Lead
Reduced Cloud provisioning from 2 months to 1 week (~87%) by redesigning Jira workflows and automating repetitive activities. Improved adoption of Cloud processes by coordinating cross-functional requirements, training, and enablement.
JiraCloud ComputingProcess ImprovementWorkflow AutomationCross Functional CollaborationTrainingEnablement
DevOps & QA CoE Lead
Standardized 5 Jira workflows across 17+ work areas and reduced regression testing from 7 days to 2 hours by redesigning modular certification workflows. Increased test automation from 30% to 70% by defining process guidelines and enablement materials.
JiraRTCProcess ImprovementTesting AutomationRegression Testing
Education
Universidad Adolfo Ibáñez
Completed a program on new leadership trends at Universidad Adolfo Ibáñez in 2023.
Completed a program on new leadership trends at Universidad Adolfo Ibáñez in 2023.
Universidad Adolfo Ibáñez
Completed a diploma in Multicloud Architecture at Universidad Adolfo Ibáñez in 2022.
Completed a diploma in Multicloud Architecture at Universidad Adolfo Ibáñez in 2022.
Universidad Católica Andrés Bello
Earned a degree in Computer Engineering from Universidad Católica Andrés Bello in 2012.
Earned a degree in Computer Engineering from Universidad Católica Andrés Bello in 2012.