Neha Patel

Category Analyst

Sobeys

Drive category performance by translating business priorities into actionable assortment, pricing, promotional and merchandising strategies. Oversee weekly promotions and EDLP execution, and generate business insights through SAP BW reporting and advanced Excel analysis.

SAP BWExcelAssortment StrategyPricingPromotionMerchandisingSKU ManagementData AnalysisForecastingVendor ManagementProcess Improvement

Inventory Controller

Oversaw inventory accuracy across a high-volume apparel distribution operation, maintaining reliable stock records. Investigated complex inventory discrepancies, reconciled system records with physical stock, and strengthened inventory controls.

Inventory ControlReconciliationsData AnalysisRoot Cause AnalysisCycle CountsSKU RationalizationSystem Data CleanupCross functional Coordination

Account Assistant

Managed daily accounting operations using Tally and Excel, maintaining financial records and supporting monthly and annual account preparation. Handled accounts payable and receivable, prepared financial statements, and performed reconciliations.

TallyExcelAccounts PayableAccounts ReceivableFinancial StatementsBank ReconciliationGeneral Ledger AccountantPayroll ProcessingTax Compliance

Customer Care Coordinator

Managed customer inquiries related to dispenser functionality, service requests and technical issues, coordinating timely resolutions. Recorded and monitored complaints, coordinated with service engineers, and prepared service reports.

Customer ServiceComplaint ManagementService CoordinationReportingCommunication SkillsFollow up