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Junior de patio
Customer support and operations professional at Anfruns Motors who developed Excel parts and maintenance price masters.
ChileJunior de patio at Anfruns Motors
Prepared and reviewed vehicles for sale, handled administrative procedures and documentation, and developed Excel master data for spare parts and maintenance values.
ExcelVehicle preparationAdministrative TasksData Management
Dispatched last-mile orders, meeting routes and deadlines, with direct customer attention during delivery. Performed picking and packing in the warehouse with order control.
Last Mile DeliveryCustomer ServicePickingPackingOrder Management
Vehicle Detailing and CleaningVehicle preparation
Currently pursuing a degree in Data Analysis, first year, online modality.
Provided telephone support and customer service in campaigns, resolved cases, escalated complex issues, and followed up until closure.
Customer ServiceCall CenterCase ResolutionEscalation ManagementFollow up