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Nicoll Triana
Open to opportunitiesOutbound Sales Representative
Bilingual administrative assistant supporting remote teams with calendar management, project coordination, and organized operations.
ColombiaOutbound Sales Representative at Power Magazine
Experience
Outbound Sales Representative
Conducted outbound cold calls to introduce services to potential clients, addressed objections, and organized follow-ups to develop sales opportunities.
Cold CallingSalesFollow upCommunication Skills
Business Relations Coordinator
Identified prospective business clients and initiated outreach to develop sales opportunities. Drafted professional service messages and used HubSpot to manage contacts and track interactions.
SalesOutreachHubSpotCRMCommunication Skills
Customer Operations & Administrative Support
Coordinated operational and service processes in English and Spanish to resolve client requests. Handled complex cases, managed databases, and provided remote support to international clients.
Customer ServiceOperationsDatabase ManagementCommunication SkillsRemote Support
Education
Udemy
Completed a course in translation and text editing.
Online Course
Completed an online course in community management.
Domestika
Completed a course in interior design for restaurants.
Online Course
Completed an online course in designing healthy spaces.
Algonquin College
Developed skills in market development, business communication, client relations, and understanding customer needs.
Algonquin College
Built a foundation in design principles, space planning, visual organization, and attention to detail; developed transferable skills in project coordination, organization, and deadline management.