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Locator Technician
Customer care team lead at Domino's who coached a team of about 15 and built schedules to maintain full staffing coverage.
United StatesLocator Technician at USIC LLC
Documented every site in digital manifests and sketches to maintain clear records. Worked a heavy load of 811 locate requests under 48-hour legal deadlines with no strikes on record.
DocumentationComplianceCommunication SkillsSafetyDigital Mapping
Managed a seasonal crew of 7 to 8 people and ran day-to-day operations. Trained new crew on operations and customer service, handled inventory and ordering, and helped find new sales leads.
Team ManagementTrainingInventory ManagementSalesCustomer Service
Mentored newer representatives through onboarding and ramp-up. Tracked leads, customer conversations, and follow-ups in the CRM, and partnered with customer service and operations teams to ensure accurate order fulfillment.
Earned a high school diploma from Providence Grove High School.
Holds Microsoft Office Specialist certification.
SalesCRMMentorshipCustomer ServiceOrder Fulfilment
Logged deliveries in the Encompass system and worked out inventory with store managers. As warehouse lead, assigned daily work and kept the crew organized and on track.
DeliverySalesInventory ManagementEncompassTeam Coordination
Assigned daily work and kept the crew organized and on track. Logged deliveries in the Encompass system and worked out inventory with store managers.
Warehouse operationsTeam LeadershipInventory ManagementEncompass
Worked as a seat technician at Latitude Aero.
Worked as a general laborer at Vue Custom Pools.
Led a team of about 15, setting daily priorities and delegating responsibilities to keep service running smoothly. Trained and coached new hires on procedures and service standards.
Team LeadershipStaff DevelopmentTrainingCoachingInterviewingSchedulingConflict Resolution
Worked as a general laborer at Atlas Fence.
Worked as a stocker at Food Lion.
Profile sourced from Himalayas.