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Noraleen Nweze
Open to opportunitiesAdministrative & Customer Support Officer
Executive Virtual Assistant delivering proactive C-level support and seamless operations.
NigeriaAdministrative & Customer Support Officer at Gold Masonry Ltd
About
I’m a detail-oriented Executive Virtual Assistant with several years of experience supporting C-level executives, business owners, and operational teams across real estate, construction, and education—working across time zones to keep work moving smoothly. I specialize in calendar and schedule management, executive communications, client relations, document handling, and administrative operations, with a strong focus on confidentiality and anticipating needs before issues arise.
In my roles, I’ve managed comprehensive documentation systems, drafted formal correspondence, and served as a primary point of contact for client inquiries through calls and emails. I’ve also provided executive support to a CEO by managing complex calendars, coordinating multi-city sales trips, arranging travel across time zones, and handling high-stakes investor meeting scheduling—while maintaining professional presentation of property listings. I bring strong tool fluency across Gmail, Outlook, Slack, Microsoft Teams, Zoom, WhatsApp Business, Google Workspace, Microsoft Office, and CRMs like HubSpot and Zoho CRM.
Experience
Administrative & Customer Support Officer
Managed documentation systems and maintained organized, accessible files. Drafted formal correspondence, served as primary client contact for inquiries, and tracked customer communications to ensure timely follow-through.
CorrespondenceEmail ManagementClient RelationsAdministrative OperationsDocument Management
Academic Coordinator
Coordinated classroom operations and academic activities with an emphasis on accurate administrative execution. Managed student records, exam schedules, and lesson planning documentation while maintaining communication between students, teachers, and school administration.
Academic AdministrationStudent Records ManagementLesson PlanningDocument Management
Executive Assistant
Provided executive support to the CEO by managing complex calendars and coordinating multi-city sales trips and investor meetings. Handled travel arrangements, managed property listings on Nigeria Property Centre, and managed confidential information with professional stakeholder communications.
Education
Chukwuemeka Odumegwu Ojukwu University
Earned a Bachelor of Arts in Education (English & Education) at Chukwuemeka Odumegwu Ojukwu University in Nigeria from 2018 to 2022.
Earned a Bachelor of Arts in Education (English & Education) at Chukwuemeka Odumegwu Ojukwu University in Nigeria from 2018 to 2022.
Teachers Registration Council of Nigeria
Completed the Teachers Oath of Allegiance with the Teachers Registration Council of Nigeria in 2022.
Completed the Teachers Oath of Allegiance with the Teachers Registration Council of Nigeria in 2022.
TS Academy
Certified as a Data Analyst by TS Academy in 2026.
Certified as a Data Analyst by TS Academy in 2026.