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Social Media Manager
Social Media Manager at SM PR Group, posting daily clips and running campaigns and advertisements to grow engagement.
NigeriaSocial Media Manager at SM PR Group
Post clips daily on the given account for growth and engagement purposes. Run campaigns and advertisements, and regularly check DMs for messages and follow up.
Social Media ManagementContent CreationCampaign ManagementAdvertisingCustomer Engagement
Contract sales representative role at Cutiesz.
Handled customer inquiries via WhatsApp, email, and social media with a 98% satisfaction rate. Managed bookings, complaints, and special event requests, and trained new team members on empathetic customer interactions.
WhatsApp BusinessEmail SupportSocial Media SupportCRMQuality AssuranceConflict ResolutionTraining
Responded to daily customer orders and inquiries via WhatsApp and Instagram, resolving delivery issues and maintaining a loyal customer base. Managed order records and client data using phone-based CRM tools and led digital engagement campaigns.
WhatsApp BusinessInstagramCRMCustomer FeedbackDigital MarketingSales Support
Sales representative role at Xtra_gcreations.
Pursuing a Bachelor of Science in Computer Science with First Class standing, currently at 200 level. Coursework includes programming, problem solving, and data analysis.
In progress certification in Customer Service Fundamentals.
Completed a Cybersecurity Program Certification in 2025.
Completed a Cybersecurity Program Certification in 2025.
Profile sourced from Himalayas.