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Telesales Specialist
Telesales Specialist at Sydney Finance Specialists, qualifying finance leads and matching clients with suitable services.
IndonesiaTelesales Specialist at Sydney Finance Specialists
Conducted outbound calls to marketing-generated leads, qualified prospects, and scheduled consultations with specialists. Maintained follow-ups and collaborated with marketing teams to improve lead quality and campaign performance.
Cold CallingLead QualificationClient CommunicationSalesforceRelationship ManagementFollow ups
Managed end-to-end mortgage applications from lead conversion to settlement, including client onboarding, document verification, and loan preparation. Liaised with banks and other stakeholders to ensure smooth approval and settlement.
Mortgage ProcessingClient OnboardingEziDoxDocument VerificationSalesforceLoansStakeholder Management
Managed inventory, maintained product presentation, and assisted customers with product selection and styling recommendations. Collaborated with team members to achieve daily sales targets.
Inventory ManagementVisual MerchandisingCustomer ServiceSalesTeamwork
Coordinated with collections, sales, and marketing teams to manage customer payments and invoice distribution. Processed invoices, conducted follow-ups on overdue payments, and generated sales order reports using Acumatica ERP.
Accounts ReceivableInvoice ProcessingCustomer Follow upAcumaticaReportingPayment Processing
Created copywriting and promotional content for Instagram, supported event planning and execution, and managed collaborations with over 20 parties. Managed the official LinkedIn account to improve engagement.
CopywritingContent CreationEvent PlanningSocial Media ManagementPartnership Collaboration
Organized monthly webinars to improve foreign language skills, created educational copywriting content, and coordinated communication with stakeholders. Mentored new members and supervised a team of five staff.
Event CoordinationCopywritingStakeholder CommunicationMentorshipTeam Supervision
Pursued a Bachelor of International Relations, achieving a GPA of 3.55 out of 4.00.
Profile sourced from Himalayas.