Nushong Kennedy

Looking for a job

Client Solutions Specialist

Client Solutions Specialist at Employers Health who manages employer accounts and guides clients on pharmacy benefit strategy.

United StatesClient Solutions Specialist at Employers Health

Experience

Client Solutions Specialist
Manage a book of business of employer clients across the West Coast, serving as primary contact for plan sponsors, consultants, and brokers. Lead annual and midyear reviews, renewal discussions, and client meetings, presenting financial results and program updates.
Account ManagementCustomer Relationship ManagementBenefits ConsultingExecutive CommunicationPortfolio and Book of Business ManagementCross Functional CollaborationRenewalsRFP SupportFinancial and Utilization ReviewsSalesforce
Technical Recruiter / Diversity Council Ambassador
Partnered with Fortune 500 and 1000 companies to source and identify technical candidates. Managed full-cycle recruiting including sourcing, screening, interview preparation, and onboarding.
Technical RecruitingSourcingScreeningInterview PreparationOnboardingMarket ResearchStakeholder ManagementDiversity And Inclusion
QuickBooks Small Business Sales Consultant
Intuit
Advised small business owners on QuickBooks and related financial solutions. Ranked among top 5% of 57 agents in Q1 and Q2 FY20 and generated over $1.3 million in revenue during FY20.
SalesQuickbooksFinancial SolutionsCustomer AdvisoryGroup WorkshopsPeer Coaching
Customer Service Representative
Fifth Third Bank
Exceeded monthly sales goals by identifying customer needs and recommending appropriate financial products. Trained new representatives and supported orientation shifts across multiple locations.
Customer ServiceSalesFinancial ProductsTrainingOrientation
Apprentice Optician
Measured and fitted lenses and frames based on prescriptions and customer needs. Exceeded sales quotas by 50% and earned a Top Regional Performer award in Q3 2018.
Optical FittingPrescription InterpretationCustomer ServiceSales

Education

Southeastern Oklahoma State University
Pursued a Master of Business Administration with a concentration in Project Management, expected to complete in 2025.
Pursued a Master of Business Administration with a concentration in Project Management, expected to complete in 2025.
University of Cincinnati
Earned a Bachelor of Arts in Business Administration with a focus on Marketing, including an International Business minor and a Sports Media Promotion Certificate.

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Experience

Client Solutions Specialist

Manage a book of business of employer clients across the West Coast, serving as primary contact for plan sponsors, consultants, and brokers. Lead annual and midyear reviews, renewal discussions, and client meetings, presenting financial results and program updates.

Account ManagementCustomer Relationship ManagementBenefits ConsultingExecutive CommunicationPortfolio and Book of Business ManagementCross Functional CollaborationRenewalsRFP SupportFinancial and Utilization ReviewsSalesforce

Technical Recruiter / Diversity Council Ambassador

Partnered with Fortune 500 and 1000 companies to source and identify technical candidates. Managed full-cycle recruiting including sourcing, screening, interview preparation, and onboarding.

Technical RecruitingSourcingScreeningInterview PreparationOnboardingMarket ResearchStakeholder ManagementDiversity And Inclusion

QuickBooks Small Business Sales Consultant

Intuit

Advised small business owners on QuickBooks and related financial solutions. Ranked among top 5% of 57 agents in Q1 and Q2 FY20 and generated over $1.3 million in revenue during FY20.

SalesQuickbooksFinancial SolutionsCustomer AdvisoryGroup WorkshopsPeer Coaching

Customer Service Representative

Fifth Third Bank

Exceeded monthly sales goals by identifying customer needs and recommending appropriate financial products. Trained new representatives and supported orientation shifts across multiple locations.

Customer ServiceSalesFinancial ProductsTrainingOrientation

Apprentice Optician

Measured and fitted lenses and frames based on prescriptions and customer needs. Exceeded sales quotas by 50% and earned a Top Regional Performer award in Q3 2018.

Optical FittingPrescription InterpretationCustomer ServiceSales

Education

Southeastern Oklahoma State University

Pursued a Master of Business Administration with a concentration in Project Management, expected to complete in 2025.

University of Cincinnati

Earned a Bachelor of Arts in Business Administration with a focus on Marketing, including an International Business minor and a Sports Media Promotion Certificate.