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Cashier
Customer support specialist at KENFERN CONSULTING LTD who handled chat and email inquiries and contributed to service process improvements.
NigeriaCashier at Wabach Lounge & Bar
Processed cash, debit card, credit card, and other electronic payments accurately. Managed daily cash transactions and maintained accurate financial records.
Cash HandlingPayment ProcessingPOS systemsFinancial RecordsCustomer Service
Managed and responded to customer inquiries through email and calls in a timely and professional manner. Collaborated with logistics and operations teams to resolve customer complaints efficiently.
Email SupportCustomer ServiceCRMCommunication SkillsProblem Solving
Delivered chat and email support to clients, addressing product inquiries and technical issues. Handled escalations and coordinated with internal teams to ensure resolution.
Live ChatEmail SupportTicketing SystemsSLACustomer Satisfaction
Pursued a Bachelor's degree in Social Studies from 2015 to 2019.
Pursued a Bachelor's degree in Social Studies from 2015 to 2019.
Completed GCSE studies from 2008 to 2014.
Completed GCSE studies from 2008 to 2014.
Profile sourced from Himalayas.