Loading profile…
Olatomiwa Kupoluyi
Looking for a jobSales Executive
Customer support professional at HAKSAM-NOVA TECHNICAL SERVICES who managed customer requests and records with Zendesk and HubSpot.
NigeriaSales Executive at United Bank for Africa
Experience
Sales Executive
Drive account acquisition and grow loan portfolio to meet performance targets. Open new accounts, generate funded accounts, and reactivate dormant accounts to support branch growth.
Account AcquisitionLoan Portfolio ManagementCustomer EngagementDeposit Mobilization
Customer Service Representative
Responded to customer inquiries via email, chat, and other channels, providing clear and timely assistance. Managed support requests and maintained records using Zendesk and HubSpot, escalating complex cases as needed.
ZendeskHubSpotCustomer SupportEmail ManagementIssue Resolution
Customer Support Officer
Provided professional and timely customer support, followed up on outstanding issues, and maintained accurate customer records. Supported daily administrative and operational activities and collaborated with colleagues to resolve issues.
Customer SupportFollow upRecord keepingAdministrative SupportCollaboration
Education
University of Benin
Pursued a Bachelor of Science in Industrial Relations and Personnel Management from 2018 to 2023.
Pursued a Bachelor of Science in Industrial Relations and Personnel Management from 2018 to 2023.
SupportMaster Academy
Completed the Customer Service Professional (CCSP) certification.
ExpressTech Academy
Completed virtual assistant training.