Olufunmilayo Abodunrin

Business Executive Coordinator

Managed approximately 20 support tickets weekly across local and international client accounts, coordinating communication across time zones and escalating cases to technical teams. Conducted prospecting visits and outbound sales calls to generate opportunities and maintain follow-up with prospective clients.

CRMTicketing SystemsClient CommunicationTime zone CoordinationProspectingOutbound SalesMeeting CoordinationDocumentationFollow up Tracking

Finance & Admin Manager

Improved scheduling efficiency by 30% through optimized school session planning and implemented streamlined financial reporting tools that reduced reporting time by 20%. Handled documentation, email, and calendar for remote teams using Microsoft Office applications.

SchedulingFinancial ReportingMicrosoft OfficeDocumentationEmail ManagementCalendar ManagementRemote Team Coordination

Administrative Officer

Provided direct administrative support to the Founder, coordinating schedules, correspondence, documentation, and stakeholder communication. Prepared agendas and documented decisions for 30+ meetings, and coordinated 10+ virtual seminars and training events.

Calendar ManagementCorrespondenceDocumentationStakeholder CommunicationMeeting CoordinationVirtual EventsDigital RecordsDiscrétion

Clearance Administrative Support – Logistics

DHL Express

Processed 200+ monthly clearance entries with 95% accuracy using internal software and responded to 40+ client queries daily, managing CRM entries and document workflows. Reduced customs delays by 15% through real-time tracking and communication.

Clearance ProcessCRMDocument WorkflowClient CommunicationCustoms ComplianceTrackingsAccuracy