OLUWAFEMI OLUWATUNWASE

Senior ServiceNow Engineer / Technical Lead

Wells Fargo

Architected and delivered enterprise ServiceNow solutions across ITSM, ITOM, ITAM, CMDB, HRSD, CSM, SPM, SecOps, and GRC. Led modernization of CMDB and CSDM framework, designed complex integrations, and introduced AI-enabled capabilities.

ServiceNowITSMITOMITAMCMDBHRSDCSMSPMSecOpsGRCJavaScriptServiceNow Glide APIFlow DesignerServiceNow Integration HubRESTSOAPMID ServerDiscoveryService MappingEvent ManagementNow AssistVirtual AgentAI SearchPredictive IntelligencePerformance AnalyticsSSOLDAPMFAACLs

Senior ServiceNow Developer

Mentored developers and supported enterprise data migration, governance, and CMDB initiatives. Built integrations with enterprise systems and implemented intelligent service capabilities.

ServiceNowFlow DesignerServiceNow Integration HubRESTSOAPJDBCLDAPCMDBCSDM 5.0DiscoveryService MappingIREPerformance AnalyticsNow AssistVirtual AgentPredictive IntelligenceAI SearchNLU

ServiceNow Administrator & Developer

Managed day-to-day administration of the ServiceNow platform, supported ITSM operations, and developed customizations. Automated processes and supported integrations with external applications.

ServiceNowJavaScriptGlide RecordServiceNow Glide APIBusiness RulesClient ScriptScript IncludesUI PoliciesUI ActionsFlow DesignerServiceNow Integration HubRESTSOAPMID ServerLDAPCMDBDiscovery