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Omhari Gurung
Looking for a jobClient Coordinator
Remote Client Coordinator | Client Success & Operations Specialist
NepalClient Coordinator at EduGlobal Consultancy
About
Looking for a full-time remote role in operations coordination, client success, or customer service with an international company.
Results-driven Client Coordinator and client success professional with 15+ years of international experience. Currently the primary client-facing point of contact for a Canadian education consultancy (EduGlobal), managing the full client lifecycle from onboarding through resolution, fully remote. Skilled in CRM administration (ClickUp, GoHighLevel), issue ownership and escalation, KPI reporting, and high-volume client communication across time zones. Multilingual (English, Hindi, Nepali) with a strong record of improving efficiency, cutting errors, and delivering premium client experiences. Seeking remote roles in client success, account coordination, or client operations.
Experience
Client Coordinator
CRMTime ManagementCustomer ServiceGoogle Sheets
Immigration Sales Consultant
CRMCustomer Support
Business Operations Manager
BudgetingForecastingData AnalysisComplianceReportingPayroll ManagementFinance Operations
Data Management Specialist
Conducted data cleansing and validation, achieving a 30% reduction in data errors. Developed new data entry procedures, resulting in a 20% increase in productivity and enhanced operational efficiency.
Education
Data Career Jumpstart
Enrolled in a Data Analytics Boot camp to enhance skills in data analysis, visualization, and practical applications in real-world scenarios.
Coursera
Completed the Google Data Analytics Certificate, focusing on data analysis techniques, data visualization, and the use of analytical tools.
Lucknow Christian PG College
Completed a Bachelor of Commerce, gaining foundational knowledge in business principles, financial management, and accounting practices.