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Opeyemi Osho
Looking for a jobCustomer Service Representative
Customer Service Representative at Medheight Pharmaceutical Company, supporting customers and sales operations.
NigeriaCustomer Service Representative at Medheight Pharmaceutical Company
Experience
Customer Service Representative
Handled customer inquiries via phone, email, and other channels, providing accurate product and service information. Managed end-to-end client communication, resolved issues, and maintained CRM records to support sales operations.
Customer ServiceCRM ManagementData EntryCommunication SkillsProblem SolvingSales SupportSchedulingCustomer Relationship Management
Customer Support & Sales Operations
Managed accurate records of customer interactions and sales activities in CRM systems. Conducted outbound calls to prospects, qualified leads, and supported customer retention through regular follow-ups.
CRM ManagementOutbound CallingLead QualificationSales OperationsCustomer RetentionCold CallingB2B SalesPipeline Management
Education
Nigerian Institute of Public Relations
NIPR Certification obtained in 2020.
NIPR Certification obtained in 2020.
Caleb University
Bachelor of Science in Mass Communication from Caleb University, completed in 2019.
Bachelor of Science in Mass Communication from Caleb University, completed in 2019.