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Call Support Representative
Customer service representative at LendingClub USA who supported borrowers with loan applications, payments, and account inquiries.
NigeriaCall Support Representative at LendingClub USA
Handled inbound and outbound customer calls regarding personal loans, payments, and account inquiries. Assisted with loan applications, resolved billing issues, and maintained high call quality and customer satisfaction.
TroubleshootingProduct KnowledgeData AnalysisSales SupportReport GenerationOrder ProcessingAttention To DetailCross selling and upsellingMicrosoft Office Proficiencyeagerness to learnFeedback ReceptivenessImprovement Suggestions
Promoted and sold agricultural products to individual customers, retailers, and business clients. Identified new customer opportunities through cold calling, field visits, and referrals, and maintained strong client relationships.
SalesCold CallingCustomer Relationship ManagementProduct KnowledgeFollow upCommunication Skills
Generated new business opportunities by identifying prospective clients and making outbound calls. Managed client relationships and promoted investment products, achieving sales targets through effective strategies.
SalesOutbound CallingCustomer Relationship ManagementInvestment ProductsLead Follow UpSales Strategy
Earned a Bachelor of Science in Accounting from Babcock University in 2014.
Earned a Bachelor of Science in Accounting from Babcock University in 2014.
Completed customer service training with Dakins Foreign Customer Service Training.
Profile sourced from Himalayas.