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Paris Alfa
Looking for a jobCustomer Service Representative
Customer service representative at OneStopHaven who managed orders, returns, and delivery follow-ups.
NigeriaCustomer Service Representative at OneStopHaven
Experience
Customer Service Representative
Responded to customer enquiries via WhatsApp, email, and phone, providing accurate product information and recommendations. Managed customer orders, returns, and refunds, and coordinated with logistics to resolve delivery issues.
Customer SupportWhatsAppEmailPhone SupportOrder ManagementReturnsRefundsGoogle SheetsLogistics CoordinationProblem SolvingWritten Communication
Operations & Customer Experience Coordinator
Responded to participant enquiries and communicated event details, registrations, and updates. Coordinated with vendors and internal teams to support smooth operations and service delivery.
Customer SupportEvent CoordinationVendor coordinationOperationsProblem SolvingWritten Communication
Customer Service Representative
Assisted customers with enquiries, orders, and service requests in a busy hospitality environment. Handled customer concerns professionally and coordinated with waitstaff to resolve service issues.
Customer SupportHospitalityOrder ManagementProblem SolvingCommunication Skills
Education
Dakins
Completed Customer Service Training Certificate in October 2026.
Completed Customer Service Training Certificate in October 2026.
Salem University
Bachelor of Science in International Relations and Diplomacy from Salem University, completed in 2013.
Bachelor of Science in International Relations and Diplomacy from Salem University, completed in 2013.