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Lead SAP Customer Data Cloud Consultant
I build privacy-compliant SAP Customer Data Cloud and IAM integrations.
IndiaLead SAP Customer Data Cloud Consultant at NTT Data
Leading implementation of SAP Customer Data Cloud across global sites to ensure compliance with data privacy regulations such as GDPR and CCPA, building robust IAM solutions. Collaborating with DevOps, SAP Commerce Cloud, and SAP S4 teams for strategic architecture design and updates.
IAMGDPRCCPASAMLOAuthOIDCREST APIsAWSDevOpsCI CDSAP Commerce CloudSAP S4VeevaSalesforce Marketing CloudKnowledge Management
Pursued a Bachelor of Technology in Computer Science, achieving a CGPA of 7.2.
Executed end-to-end implementation of SAP Customer Data Cloud across global sites, including SSO implementation, data flow configuration, RBA rules, and CIAM policy establishment. Integrated with SAP CX tools, managed consent, and supported B2B implementation via SAP Customer Data Platform.
SSORBACIAMSAP CXConsent ManagementDevOpsMiddlewareDatabricks
Supported SAP customers with implementation of SAP Customer Data Cloud and integration with tools like SAP Commerce Cloud, Emarsys, and Cloud Platform Integration. Worked closely with the core development team on CDC and B2B applications, assisting with SSO, data flows, IAM policies, and consent management.
SAP Commerce CloudEmarsysCloud IntegrationSSOIAMSchema DesignConsent ManagementGDPRCCPAREST APIsTechnical Documentation
Provided technical support for Wrike customers, assisting with integrations to tools like Outlook, MS Teams, and Google Calendar, and resolving platform issues. Handled on-call support during US hours for critical P1 cases.
WrikeOutlookGoogle CalendarTroubleshootingCustomer SupportOn call Support
Assisted small and medium-sized enterprises in integrating their online stores with ShipBob for order fulfillment needs, including custom integrations with Shopify, WooCommerce, and BigCommerce.
ShopifyWooCommerceBigCommerceIntegrationOrder Fulfilment
Assisted AWS customers with issues related to billing, S3, Lambda, IAM, RDS, and other services. Developed troubleshooting skills to identify root causes and worked with L3 teams for bug fixes, while optimizing customer experience during critical events.
AWSS3LambdaIAMRDSTroubleshootingCustomer ExperienceIncident Management
Profile sourced from Himalayas.