Patience Epelle

Work Coach / Work Experience Consultant

Department of Work & Pensions

Grew employer engagement by 30% through structured outreach campaigns and increased client employment outcomes by 30% over 12 months. Managed a high-volume caseload, delivering 300+ minutes of direct client support per day while maintaining compliance and KPI targets.

Employer EngagementCareer PlanningData Driven MatchingLabor Market IntelligenceMI Systemsclient supportPresentation Skills

PMO Consultant

Designed and implemented a bespoke PMO governance framework for a £5M IT Transformation programme, reducing decision turnaround times by 25%. Restructured supplier management processes, delivering an estimated £45K in cost savings, and developed stakeholder engagement tools that drove a 30% uplift in engagement rates.

PMO governanceProgram ManagementVendor ManagementStakeholder EngagementRisk ManagementMentorshipAgile Delivery

PMO Specialist

Department for Environment Food & Rural Affairs

Achieved 100% compliance with Government Functional Standards (GovS 002) across three concurrent major programmes, ensuring zero audit findings. Reduced PMO operating costs by £30K (5%) and accelerated reporting cycles from monthly to fortnightly, enabling faster decision-making.

PMOGovernanceComplianceRAID ManagementStakeholder EngagementResource ForecastingMentorshipProcess Improvement