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Paulo Ferrarini
Looking for a jobProduct Manager
Senior product manager specializing in SaaS, B2B platforms and agile delivery.
BrazilProduct Manager at ArcTouch
About
I am a senior product manager and delivery leader with over a decade building and scaling SaaS, B2B and B2C platforms. I turn customer insights into clear product strategy, simplify complexity, and deliver measurable outcomes—having shipped 30+ products from MVP to scaled enterprise with cross-functional, remote teams.
I have led multi-region squads, driven agile transformations, and launched AI-powered features using LLMs that lowered SLA and increased adoption. I coach teams on flow metrics and predictability, improve time-to-market, and partner closely with engineering, design, CS and sales to align user value with business impact.
Experience
Product Manager
Consulted for U.S. and European clients to define B2B product strategies and ship user-centered SaaS features, delivering AI-powered LLM capabilities and reducing CS SLA by 25%.
Product StrategyLLMDiscoveryRoadmappingSaaSRemote Collaboration
Delivery Manager
Led multi-region product squads for a cloud payments orchestration startup, improving predictability and reducing cycle time by 20% while driving end-to-end delivery for payment workflows.
Delivery ManagementRemote Team LeadershipRoadmappingStakeholder Management
Product Manager
Owned delivery of web3 gaming features, launching 10+ features that reduced listing time by 30% and increased activations by 25%, and improved time-to-market by 15%.
Education
Unicesumar
Completed an MBA in Digital Business and Innovation focused on product strategy and digital transformation.
Federal University of Santa Catarina
Bachelor Degree in Electrical Engineering with coursework supporting technical product development and prototyping.