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Head of Business Development
Business development leader at Magma Platform, developing market share and brand awareness through sales strategies and campaigns.
BrazilHead of Business Development at Magma Platform
Leading sales and coverage management, creating strategies and campaigns to develop market share and improve brand awareness. Attending industry events worldwide and creating content for the brand.
CRMCustomer SupportPost Sales OnboardingDemosNetworkingTrainingSales StrategyMarketing
Managed studios sales and coverage, developed strategies to grow market and improve brand awareness. Attended industry events worldwide and provided CRM management and customer support.
SalesCRMCustomer SupportIntegration SupportNetworkingTraining
Managed LaTam sales, created strategies to develop the market and gain brand recognition. Attended industry events worldwide and provided CRM management, customer support, and after-sales support.
Sales ManagementCRMCustomer SupportAfter Sales SupportCustomer IntegrationTraining
Planned, controlled, and analyzed the work and KPIs of all managers. Managed recruitment, training, and adaptation of new managers and operators, and developed ways to improve customer service.
Team LeadershipKPI ManagementRecruitmentTrainingCustomer Service
Managed franchising operations in the LaTam region. Responsibilities included overseeing franchise development and supporting franchisees.
FranchisingManagementLATAM
Completed the course 'How to take care of business social networks'.
Graduated with a degree in Administration and International Business/International Trade.
Completed high school education.
Completed the course 'Young Executives – The first steps in their careers'.
Participated in a student exchange program in Orlando, FL.
Completed the course 'How to Write Clear, Concise and Correct Emails at Work'.
Profile sourced from Himalayas.