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Penelope Lesedi
Looking for a jobBilling Assurance
Billing and revenue assurance professional in telecoms who identified revenue leakage and improved billing accuracy.
South AfricaBilling Assurance at Liquid Telecoms
Experience
Billing Assurance
Reviewed customer orders for accuracy, resolved billing issues and escalations, identified revenue discrepancies, and improved revenue assurance processes. Collaborated with cross-functional teams to ensure billing accuracy and compliance.
BillingRevenue AssuranceData AnalysisReportingComplianceCross Functional Collaboration
Billing and Revenue Assurance
Managed billing and invoicing processes, addressed customer queries, processed credit notes, and ensured billing accuracy. Handled port in/out and revenue assurance for vendor billing.
BillingInvoicingRevenue AssuranceCustomer ServiceCredit NotesCalypso Treasury System
Billing Coordinator
Uploaded customer billing information, loaded daily CDRs, resolved rejections, and performed pre- and post-billing checks. Monitored customer payments and ensured accurate and timely invoices.
BillingCDRData LoadingReportingCredit ControlInvoicing
Revenue Assurance Analyst
Resolved customer billing queries, performed root cause analysis on recurring issues, calculated credit notes and early termination fees, and engaged with sales and finance to improve billing processes.
Revenue AssuranceBillingRoot Cause AnalysisCredit NotesTrend AnalysisReporting
Revenue Assurance Specialist
Identified and reported revenue leakages, facilitated resolution of issues, recommended controls, and validated billing charges. Managed suspended services and ensured order-to-cash completion.
Revenue AssuranceBillingSAPData AnalysisReportingOrder To Cash
Finance Administrator
Processed payments and invoices, updated bank statements and cash book, reconciled petty cash and credit cards, and prepared payment requisitions.
FinanceInvoicingReconciliationsProcurementPetty Cash
Revenue Agent
Analyzed and reconciled bank statements, processed credit/debit notes and refunds, maintained general ledger accounts, and prepared channel commissions. Managed customer billing queries.
SAPReconciliationsRevenue ReportingGeneral Ledger AccountantBillingCustomer Service
Education
University of Johannesburg
Completed a National Diploma in Accountancy in 2011.
Completed a National Diploma in Accountancy in 2011.