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Operations Analyst & Head of Operations
Operations Analyst at Gratia Dent Limited who improved clinic revenue by 123% with an Excel-based KPI dashboard.
NigeriaOperations Analyst & Head of Operations at Gratia Dent Limited
Improved clinic revenue by 123% through Excel-based KPI dashboards and reduced billing reconciliation errors by 75% via standardized SOPs. Supervised a team of 12 staff and delivered weekly operational performance reports.
ExcelKPI Dashboardsfinancial data analysisVariance AnalysisSOP DevelopmentRoot Cause AnalysisProcess ImprovementTeam LeadershipP&L AnalysisFinancial Reconciliations
Accelerated ward expansion project delivery by 1 month and reduced outstanding payments by 33% through structured follow-up SOPs. Improved daily financial close accuracy and enhanced client satisfaction scores by 45%.
Project CoordinationProcess Improvement
Pursuing the ICAN certification, currently in view.
Completed a Bachelor of Science in Accounting in 2021.
Completed a Bachelor of Science in Accounting in 2021.
Reduced aged receivables by 20% with an Excel tracker and streamlined bank and contractor reconciliation by 40% through standardized SOPs. Collaborated with external banks and regulatory agencies on compliance queries.
ExcelAccounts ReceivableFinancial ReconciliationsSOP DevelopmentRegulatory ComplianceCBN Operational Guidelines
Profile sourced from Himalayas.