Philip Sevilla

Usher & Guest Services

Los Angeles Dodgers

Delivered front-line guest service at Dodger Stadium, assisting fans with seating, tickets, and accessibility needs. Coordinated with security and hospitality teams to ensure a safe and welcoming event experience.

Customer ServiceEvent OperationsCrowd ControlAccessibilityTeam Coordination

Tier 1 Licensing & Technical Support

Bluebeam Inc.

Provided high-volume software licensing and technical support via email, live chat, and phone. Diagnosed issues, provided step-by-step guidance, and collaborated with cross-functional teams to ensure timely resolution.

SalesforceBluebeam RevuTechnical SupportTroubleshootingCRMCustomer ServiceLive ChatEmail SupportPhone Support

Lakers Writer

Researched and authored weekly articles on Lakers news and game analyses. Managed social media presence and implemented digital marketing strategies to grow readership and engagement.

Content WritingResearchSocial MediaDigital MarketingSports Journalism

Team Sports Sales Associate

Dick's Sporting Goods

Provided customer service in the team sports section, assisting with product selection, stock checks, and checkout. Maintained displays and inventory accuracy to enhance the customer experience.

Customer ServiceSalesInventory ManagementProduct Knowledge

Management Trainee

Supported store managers with opening and closing procedures, inventory checks, and daily operations. Assisted customers with product selection and maintained organized displays.

Customer ServiceInventory ManagementStore Operations

Co-Owner

Co-launched and operated a small baking business, handling startup planning, marketing, procurement, production, and order fulfillment. Achieved over $1000 profit in four months.

Business PlanningMarketingProcurementProductionOrder Fulfilment

Assistant Coach/Intern

Supported the head coach in implementing strategic drills and player skill development. Analyzed game film and scouted opponents to provide strategic solutions.

CoachingBasketballGame AnalysisScoutingPlayer Development

Assistant Coach

Coached young athletes aged 5-15 in basketball fundamentals, teamwork, and discipline. Specialized in shooting and guard skills including ball handling and footwork.

CoachingBasketballYouth DevelopmentShootingBall Handling

Assistant Tournament Director

Under Armour Philippines

Coordinated a 3x3 basketball tournament, managing scheduling, scoring, and bracket systems. Created an Excel-based system for efficient updates and smooth event flow.

Event ManagementSchedulingScoringExcelTournament Bracket Management

Camp Coach

Coached and mentored children aged 6-13 in basketball fundamentals while encouraging teamwork and sportsmanship. Provided a fun and informative learning experience.

CoachingBasketballYouth MentoringTeamwork

Co-Owner

Co-launched a campus-based cookie and ice cream sandwich business, handling strategic planning, production, and inventory control. Boosted sales and profit over $2000 in five months.

Business PlanningProductionInventory ControlSales

Global Merchandising Intern

NBA Philippines

Supported merchandising and marketing executives in daily operations, including document review and product verification. Conducted market research and co-presented proposals to leadership.

Market ResearchMerchandisingMarketingPresentation SkillsDocument Review

Event Staff

Supported event logistics including registration systems, merchandise distribution, and venue ingress/egress. Ensured a successful and productive event flow for attendees.

Event LogisticsRegistrationMerchandise DistributionCustomer Service