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Game Director
Project Manager at REE Medical who launched the Initial Claims product line, generating $5M in first-year revenue.
United StatesGame Director at Quicksand Escape Games
Direct daily live-event operations for a fast-paced, time-sensitive customer experience venue, applying leadership, coordination, and problem-solving skills in a high-accountability environment.
Operational CoordinationIssue ResolutionStakeholder EngagementSchedulingCustomer Experience
Led project management and business analysis for high-priority initiatives including the BRAVE B2B expansion, Initial Claims product line, VEEP program, and the company's first PMO infrastructure. Generated $5M in first-year revenue and built the company's first PMO initiative board and intake system.
JiraConfluenceSalesforceZohoEnterprise PMO DevelopmentProduct deliveryOperationalization
Master of Public Administration degree from San Diego State University.
Bachelor of Arts in Public Administration with Distinction from San Diego State University.
Delivered project analyst, operations, and data management support for Navy MH-60S Flight Simulation programs under federal contract, maintaining continuity across contractor transitions.
Data ManagementReportingAccessExcelChange ManagementCompliance SystemsDomain ManagementPatch ManagementAudit LogsBackup Libraries
Provided project analyst, operations, and data management support for Navy MH-60S Flight Simulation programs under federal contract.
Data ManagementReportingAccessExcelChange ManagementCompliance Systems
Delivered project analyst, operations, and data management support for Navy MH-60S Flight Simulation programs under federal contract.
Data ManagementReportingAccessExcelChange ManagementCompliance Systems
Delivered large-scale operational, compliance, and process-improvement support across healthcare, energy, and corporate clients, managing 1,000+ accounts and executing I-9 audits for ~2,500 employees.
OperationsComplianceProcess ImprovementAccount ManagementI 9 AuditsDigitization
Supported citywide public-administration operations by auditing municipal code and conducting compensation and classification analyses across 150+ studies, informing labor negotiations and policy updates.
Public AdministrationAuditCompensation AnalysisClassification AnalysisPolicy Analysis
Profile sourced from Himalayas.