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Sales Associate (Remote)
Travel concierge who coordinated flight and hotel bookings, holiday packages, and itineraries while independently sourcing clients.
South AfricaSales Associate (Remote) at My Derma Dream
Managed customer interactions, answered product and service enquiries, and explained options to prospective customers. Followed up with prospects and worked toward daily outreach and performance targets.
Client CommunicationSalesFollow upPerformance Targets
Promoted travel services and independently sourced clients, assisting with flight and hotel bookings, holiday packages, and itinerary planning. Managed client relationships and follow-ups independently.
Travel CoordinationClient Acquisitionitinerary planningCustomer Relationship Management
Conducted outbound calls to homeowners, qualified leads, and booked approximately 10 qualified leads per day. Managed appointment confirmations, scheduling changes, and CRM dispositions, and coordinated schedules and crews.
Outbound CallingLead QualificationAppointment SchedulingCRM ManagementOperations Coordination
Responded to customer enquiries and provided professional assistance. Maintained records, coordinated follow-ups, and supported daily operations through organization and communication.
Customer SupportRecord keepingFollow upAdministrative Support
Bachelor of Arts in International Relations from Obafemi Awolowo University, completed in 2024.
Bachelor of Arts in International Relations from Obafemi Awolowo University, completed in 2024.
Completed HubSpot CRM Certification.
Completed Salesforce Service Cloud Basics certification.
Completed Google Workspace Productivity Training.
Completed Zendesk Customer Service Training.
Profile sourced from Himalayas.