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Polina Buzova
Looking for a jobSenior Property Manager
I lead residential operations, capital projects, and customer experiences across complex Toronto communities.
CanadaSenior Property Manager at FirstService Residential
About
At FirstService Residential and Crossbridge Condominium Services, I lead operations for luxury residential communities, waterfront mixed-use developments, and newly developed condominium corporations across Toronto. I direct capital initiatives including EV charging, HVAC and plumbing upgrades, building envelope investigations, and reserve fund projects while improving service contracts, processes, and resident satisfaction.
I've built my operations foundation across condominium management, airport restaurant operations, high-end dining, and large private events. I bring hands-on experience coordinating vendors, Boards, developers, contractors, emergency response, workforce scheduling, and operational startups.
Experience
Senior Property Manager
Leads operations across luxury residential communities and mixed-use developments, directing major capital projects and supporting reserve fund planning. Manages stakeholder relationships and emergency response for newly developed communities.
Operations ManagementProject ManagementCapital ProjectsReserve ManagementBudgetingProcurementContract AdministrationStakeholder ManagementEmergency ResponseVendor ManagementProcess ImprovementCustomer Experience
Education
Toronto Metropolitan University
Bachelor of Commerce in Hospitality and Tourism Management.
Seneca College
Condominium Management and Administration program, leading to a CMRAO General Licence.