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Popsy Ruales
Looking for a jobFreelancer
Virtual Assistant helping coaches and small businesses streamline GoHighLevel, content, and client operations.
PhilippinesFreelancer at Self Employed
Experience
Freelancer
Managed client's GoHighLevel, created content and graphics, edited videos, organized data, and handled customer queries and appointments.
GoHighLevelCanvaCapcutGoogle SheetsChatGptClaude AIMeta Ads
Project Development RTO Associate
Oversaw the full Rent to Own process from reservation to sale conversion, monitored take-up, and implemented process improvements.
Rent to OwnProcess ImprovementData AnalysisReportingMeeting facilitation
Commercial Finance Analyst
Conducted financial feasibility studies, forecasting, and capital budgeting proposals. Provided recommendations on operational and financing decisions.
Financial AnalysisForecastingCapital BudgetingExecutive ResolutionsDecision Support
Data Analyst Intern
Forecasted labor trends, analyzed data, and presented research output to coordinators and advisers.
Data AnalysisForecastingResearchPresentation Skills
Research Associate Intern
Created technology posters and PowerPoint presentations for product research, and scrutinized raw data.
ResearchData ScrutinyPresentation Design
Email Customer Support
Managed and resolved customer inquiries via email, achieving 95%+ satisfaction. Processed returns, refunds, and order modifications through Shopify.
Customer SupportShopifyOrder ManagementReturns Processing
Education
University of Southeastern Philippines
Bachelor of Science in Business Administration with a major in Financial Management, completed in 2022.
Bachelor of Science in Business Administration with a major in Financial Management, completed in 2022.
Technical Education and Skills Development Authority (TESDA)
NCII Customer Service certification obtained in April 2022.
NCII Customer Service certification obtained in April 2022.
Civil Service Commission
Honor Graduate Eligibility (PD907) granted in September 2022.
Honor Graduate Eligibility (PD907) granted in September 2022.
East West International Educational Specialist, Inc.
Certified Digital Marketing Professional certification obtained in March 2022.
Certified Digital Marketing Professional certification obtained in March 2022.
Davao City National High School
Completed secondary education at Davao City National High School from 2012 to 2018.
Completed secondary education at Davao City National High School from 2012 to 2018.
Philippine Women's College
Completed secondary education at Philippine Women's College from 2012 to 2018.
Completed secondary education at Philippine Women's College from 2012 to 2018.