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Risk & Compliance Specialist II
Risk & Compliance Specialist II at Uber, investigating account-integrity cases and improving operational workflows.
IndiaRisk & Compliance Specialist II at Uber
Investigates complex account-integrity and deduplication cases, conducts quality reviews and data validation, and manages escalations. Developed a Document Lookup Tool concept and mentors teammates across global workflows.
Case InvestigationRisk AssessmentQuality AssuranceData ValidationRoot Cause AnalysisEscalation ManagementProcess documentationStakeholder ManagementGoogle SheetsGoogle Apps ScriptJiraJQL
Bachelor of Arts in Cinema from Noida International University.
Completed the Microsoft Generative AI Foundations certification.
Reviewed Uber Eats reimbursement cases against policies, investigated exceptions, and built automated reporting using Google Sheets and Apps Script. Supported AI-enabled process automation and trained teammates on new queues.
Policy ComplianceCase InvestigationRoot Cause AnalysisGoogle SheetsGoogle Apps ScriptGmailProcess AutomationTrainingOnboarding
Managed prospect and client workflows from research through onboarding, successfully onboarding 6 new clients. Coordinated requirements and follow-ups with stakeholders to keep activities moving.
Client OnboardingStakeholder ManagementWorkflow ManagementProposal DevelopmentFollow up
Profile sourced from Himalayas.