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Operations Specialist
Operations Specialist at Vint Marketplace who processed orders, coordinated logistics, and supported a marketplace serving approximately 1,000 customers.
IndiaOperations Specialist at Soin du Vin, Inc.
Researched wine products and regulatory information, and prepared and submitted approximately 500 wine-label applications. Organized documentation and updated application information in the operations portal and project trackers.
ResearchData EntryDocumentationProject TrackingRegulatory Compliance
Managed day-to-day marketplace operations including order processing, fulfillment coordination, shipment tracking, and customer communications. Developed SOPs, maintained operational trackers, and recruited, trained, and supervised three remote assistants.
Order ProcessingFulfillment CoordinationLogisticsXeroInvoicingBilling DisputesCustomer SupportSOP Developmentteam trainingKPI Tracking
Coordinated daily business operations and team workflows, managed CEO calendar activities, and supported recruitment activities. Planned and scheduled social media content and supported business communications.
Operations CoordinationCalendar ManagementRecruitmentSocial Media PlanningTask Tracking
Conducted cold-calling and outbound customer outreach, maintained sales pipeline spreadsheets, and managed customer communications and logistics coordination. Updated CRM records and assisted with marketing coordination.
Cold CallingSales Pipeline ManagementCRMClient CommunicationLogistics CoordinationMarketing Support
Managed customer inquiries, email communications, and administrative activities. Communicated with prospective clients and supported social media engagement and marketing materials.
Customer SupportEmail CommunicationAdministrative SupportSocial MediaMarketing
Pursued a Bachelor of Arts degree at Panjab University from 2019 to 2022.
Pursued a Bachelor of Arts degree at Panjab University from 2019 to 2022.
Completed Higher Secondary Education in Commerce from the Central Board of Secondary Education.
Profile sourced from Himalayas.