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Raechel User
Open to opportunitiesImplementation Specialist (Onboarding)
Implementation Specialist at Linnworks configuring fulfillment workflows for 15 concurrent clients from kickoff through go-live.
United StatesImplementation Specialist (Onboarding) at Linnworks
Experience
Implementation Specialist (Onboarding)
Own the full implementation lifecycle for 15 concurrent clients, configuring order, inventory, warehouse, and shipping workflows from kickoff through training and go-live. Deliver daily live training to 5–6 clients and develop SOPs to improve consistency and scalability.
Order ManagementInventory ManagementWarehouse ManagementShipping ManagementSaaS ImplementationCustomer TrainingSOP DevelopmentWorkflow OptimizationRisk ManagementCommunication Skills
Freelance Project Manager / Client Services
Manage client projects end to end, including intake, scoping, timelines, budgeting, and delivery. Built repeatable workflows that improved efficiency and reduced turnaround time.
Project ManagementClient ServicesScopingBudgetingWorkflow OptimizationCommunication Skills
Wardrobe & Production Operations (Contract)
Coordinated logistics and execution in fast-paced, deadline-driven environments. Managed timelines and rapid adjustments during live productions.
LogisticsProduction OperationsTime ManagementCollaboration
District Manager
Led multi-location retail operations, managing 30+ employees and $1.1M+ in revenue. Improved team performance through structured training, coaching, and operational oversight.
Retail OperationsTeam ManagementTrainingCoachingOperational OversightProject Management
Education
Code Louisville
Completed a Front-End Development program covering HTML, CSS, and JavaScript.