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Rahul Yadav
Looking for a jobVice President
Vice President at Vigilante Services, launched Fidele Risk Assessment Services LLP and manages 75+ clients with 99.5% retention.
IndiaVice President at Vigilante Services Pvt Ltd
About
Vice President with 15 years of experience in client services, key account management and operations across background verification, screening and risk-compliance solutions. Manage a portfolio of 75+ clients with 99.5% retention and headed the launch of Fidele Risk Assessment Services LLP as a separate BGV entity. Built executive relationships (CHROs, CROs, Compliance and Procurement Leaders) across Fortune 500, BFSI, IT Services, GCC and Healthcare clients, and led 5 managers, 50+ employees and 100+ contract staff. Own the full client lifecycle (onboarding, SLAs/KPIs, escalations with RCA, renewals and account growth), driving 35% revenue growth and an 85% cost and 90% turnaround reduction through API-led delivery. Seeking Head / Director-level Client Services, Key Accounts or Client Success roles.
Experience
Vice President
Headed the launch of Fidele Risk Assessment Services LLP as a separate BGV entity and manage a portfolio of 75+ clients with 99.5% retention. Built executive relationships and led global sales and growth strategy for background verification and compliance solutions.
Client ManagementRevenue GrowthStrategic PartnershipsBackground VerificationContract NegotiationGovernanceComplianceTeam Leadership
Vice President
Vice President
Client Service LeadershipBusiness GrowthPlatform DeliveryStrategic PartnershipsKPI Management
Education
Sikkim Manipal University (SMU)
Maharashtra State Board of Secondary and Higher Secondary Education (MSBSHSE)
Periyar University
LinkedIn
Mar 2024
Mar 2024
Skill Nation
Feb 2024
Feb 2024
Google
Jun 2023
Jun 2023
Benchmark Six Sigma
Oct 2018
Oct 2018
Sikkim Manipal University
Pursued an MBA/PGDM in Operations, completing in 2015.
Pursued an MBA/PGDM in Operations, completing in 2015.
Sikkim Manipal University - Distance Education
Maharashtra Board
Completed HSC from Maharashtra Board in 2007.
Completed HSC from Maharashtra Board in 2007.
Maharashtra Board
Completed SSC from Maharashtra Board in 2005.
Completed SSC from Maharashtra Board in 2005.
Google
Sep 2022
Sep 2022
Google
Aug 2022