Ren River Smith

I help people get comfortable with new systems and keep the work behind them organised. My background combines remote training, onboarding, recruitment coordination, SOP development, administration and client support. At PuXin / Superkids, I supported remote candidate screening, interviews and onboarding, delivered live platform training and coaching, and assessed readiness and performance. I authored and co-developed SOPs and training guides, maintained progress records, and worked with management and fellow trainers to improve materials after live use. Earlier roles in NGO administration, office management, sales and legal administration built my experience in client communication, records, logistics and financial administration. My earlier bookkeeping software experience includes QuickBooks and Sage One through my roles at Nanotek and Elephants Alive. I enjoy turning complex problems into clear, practical processes. With Excel and Google Sheets, I build spreadsheet solutions using advanced formulas, PivotTables, data validation and automation. My tools also include Microsoft 365, Google Workspace, Notion and Asana, with additional experience in HubSpot, Mailchimp and Dropbox. During my career break, I have continued professional development and independent digital projects. I have basic experience in Python, JavaScript, HTML, CSS and SQL, and have used Git, C++ and Qt to build a small desktop game. I use AI tools to support research, drafting and problem-solving, and enjoy learning new systems. Based in Cape Town, South Africa, I’m seeking fully remote full-time, part-time or contract work in training, onboarding, operations, administration or client support. I bring clear communication, resourcefulness and a warm, practical approach.