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Richa Bhatnagar
Looking for a jobMarketo Consultant
Marketing automation professional at ServiceNow who defined an AI reporting platform adopted by 100+ global marketing users.
IndiaMarketo Consultant at UIX Tech Labs Pvt. Ltd.
Experience
Marketo Consultant
Managed and administered the client's Marketo instance, including user, role, and permission management. Consulted on campaign architecture and execution best practices, and integrated Marketo with CRM and other ecosystem platforms.
MarketoCampaign ArchitectureCRM IntegrationAutomationData HygieneLead ScoringDocumentation
Marketing Automation Specialist
Owned the MarTech architecture with Adobe Marketo Engage at its core, supporting campaign operations and lead lifecycle management across APAC and global markets. Led product strategy for a conversational AI reporting platform and implemented integrations with Allocadia, Adobe Dynamic Chat, and Adobe GenStudio.
MarketoAdobe Experience PlatformAdobe Journey OptimizerAdobe Dynamic ChatGenStudioSalesforceMicrosoft DynamicsServiceNow CRMMuleSoftAllocadiaZoomON24MagentoSnowflakePower BI
Senior Software Engineer, Marketing
Implemented a complete Marketo instance from scratch, covering architecture, governance model, naming conventions, lead lifecycle, and core automation workflows. Built and validated an end-to-end Marketo–Salesforce integration and developed custom integrations with enterprise data lakes and Magento through MuleSoft.
MarketoSalesforceMuleSoftMagentoREST APIsQAWebsite PersonalizationRFPResource Planning
Technical Support Consultant
Delivered advanced technical troubleshooting for Adobe Marketo Engage across multiple enterprise customer instances, diagnosing platform, configuration, workflow, and integration issues. Advised customers on campaign architecture and scalable Marketo program design, and led customer onboarding and platform enablement.
MarketoTroubleshootingSalesforceCampaign ArchitectureCustomer OnboardingEnablement
Network & Infrastructure Engineer
Translated client requirements into technical design specifications for infrastructure projects. Applied ITIL incident, problem, and change management, and supported monitoring tools and data center operations.
ITILIncident ManagementProblem ManagementChange ManagementMonitoring ToolsData Center Operations
Education
IMS Engineering College
Pursued a Bachelor of Technology in Computer Science from IMS Engineering College, Ghaziabad, India, from 2014 to 2018.
Pursued a Bachelor of Technology in Computer Science from IMS Engineering College, Ghaziabad, India, from 2014 to 2018.