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Richa Raj Nigam
Looking for a jobProduct Owner
Product Owner at USAA coordinating migration of critical banking data capabilities from the Classic environment to the Talon platform.
United StatesProduct Owner at USAA
Experience
Product Owner
Leading USAA's phased migration of critical data capabilities from legacy Classic environment to Talon platform, supporting scalability and operational efficiency. Owns product backlog and delivery priorities for data modernization across banking and member capabilities.
Data MigrationAgileSAFeJiraConfluenceBacklog ManagementStakeholder ManagementData GovernanceAPI Modernization
Product Owner
Modernized life insurance policy administration by moving legacy capabilities to cloud-based, API-enabled services. Owned roadmap and backlog for Policy Riders & Customization Engine, supporting configurable riders through microservices architecture.
SAFeAgileJiraConfluenceAzure DevOpsREST APIsSQLProduct ManagementBacklog ManagementStakeholder ManagementData Quality
Product Owner
Owned product delivery for digital card onboarding and instant-issuance platform, enabling customers to use newly approved credit cards through Apple Pay and Google Wallet. Prioritized backlog using customer feedback, business value, and regulatory needs.
Digital BankingCredit CardsMobile BankingAgileSAFeJiraConfluenceAzure DevOpsSQLREST APIsStakeholder Management
Product Owner
Delivered Discover Mobile Banking enhancements through Project Runway, including digital wallet provisioning for Apple Pay, Google Pay, and PayPal. Contributed to a 35% increase in digital wallet activation and a 40% reduction in card-onboarding abandonment.
Mobile BankingDigital WalletsAgileJiraConfluenceSQLREST APIsAWSAthenaDBeaverDB VisualizerJavaA B TestingProduct Analytics
Analyst / Scrum Master
Gathered and clarified business requirements, documenting them as epics, user stories, and defect tickets with clear acceptance criteria. Facilitated daily stand-ups, sprint retrospectives, and demos, and maintained Jira boards and Confluence documentation.
JiraConfluenceSharePointOracle SQL DeveloperExcelPowerPointMicrosoft WordMicrosoft VisioJavaSQLAgileScrum
Education
Post Graduate Diploma in Management (IT & Finance)
Post Graduate Diploma in Management with focus on IT and Finance.
Bachelors in Business Administration (Management)
Bachelor's degree in Business Administration with a focus on Management.