Rigoberto Muñoz

Key Account Manager

Drive enterprise growth through consultative selling of software, application security, test automation, DevOps, digital experience monitoring, and IT modernization solutions. Manage strategic accounts and C-level relationships, leading discovery, presentations, demonstrations, proposals, negotiations, and account expansion.

Consultative SellingApplication SecurityTesting AutomationDevOpsDigital Experience MonitoringIT ModernizationStrategic AccountsC Level Relationship ExperiencePipeline DevelopmentCRMForecasting

Senior Key Account Executive

Managed enterprise business development and cybersecurity sales from prospecting and qualification through demonstrations, negotiation, and contract closure. Built strategic client relationships, developed qualified pipeline, and partnered with Pre-Sales, cybersecurity, Marketing, and Product teams.

Business DevelopmentCybersecurityEnterprise SalesPipeline DevelopmentCRMForecastingPre SalesMarketingProduct

Microsoft FastTrack Partner Manager

Persistent Systems

Managed Microsoft partner relationships and program performance, supporting Active Usage, Customer Health, KPI, renewal, and upsell objectives. Identified adoption and expansion opportunities, coordinated cross-functional initiatives, and managed stakeholders, timelines, requirements, and progress reporting.

Partnership ManagementMicrosoftActive UsageCustomer HealthKPIsRenewalsUpsellingCross functional CoordinationStakeholder Management

Salesforce Regional Account Manager

Led Salesforce and CRM digital-transformation initiatives across Central America, managing strategic accounts, executive relationships, partners, and the full commercial cycle. Built new business through territory development, prospecting, partner-led demand generation, and account expansion.

SalesforceCRMDigital TransformationStrategic AccountsExecutive Relationship BuildingPartnership ManagementTerritory DevelopmentProspectingDemand GenerationUpsellingCross Selling

Microsoft Solution Specialist Professional

Accenture

Managed Microsoft business development, pre-sales, and customer engagement across cloud and AI-related initiatives, progressing opportunities from prospecting and qualification through close. Built pipeline through account analysis, social selling, targeted campaigns, and partner collaboration.

MicrosoftBusiness DevelopmentPre SalesCloud ComputingAIPipeline DevelopmentAccount AnalysisSocial SellingPartner CollaborationSales Process

Senior Sales Agent

Managed SMB and corporate accounts for PayPal e-commerce solutions, combining business development, account management, and technology integration. Held leadership responsibility for a 25-person sales team for approximately three years, supporting performance management, coaching, sales strategy, KPI follow-up, and execution.

SMBCorporate AccountsPayPalEcommerceBusiness DevelopmentAccount ManagementTechnology IntegrationTeam LeadershipPerformance ManagementCoachingSales StrategyKPIs